Polityka zwrotu kosztów

RETURNS WITH LIMITED EXCEPTIONS :
1. Returns are accepted if requested within 14 days of the date that you received the goods, and will be accepted in that period for goods in new, unworn, and unwashed condition. We cannot accept returns of items that have been damaged, worn, soiled, and without clothing tags. Items must be in a condition suitable for resale.
2. Merchandise must have all tags, including any hangtags attached.
Any merchandise marked "Final Sale" cannot be returned 

***Non-returnable merchandise include: Final sale products, face masks, face shields, jewelries, lingerie, and other accessories.

3. We reserve the right to refuse any exchange that does not meet our requirements including any signs of wear, the smell of fragrances and smoke.

4. Customers are responsible for shipping fees to send the order back to Shoehandy.

5. Shipping fees are non refundable.

6. Shoehandy.com diligently inspects all items before shipping; therefore, damaged merchandise is unlikely. Any returned items will be inspected for signs of wear or smoke, and in the event that the item does not match the original condition, the buyer will not receive a refund or  store credit.

7. Damaged/Defective/Incorrect Items:

Should you receive a damaged, defective, or incorrect item, contact our Customer Care team immediately via email. Once we receive your request, we will be in contact with you to address and resolve the issue.

If you meet the return requirements please email us at: shoehandy.customercare@gmail.com


RETURN PROCESSING TIME
Upon receipt of your package, your return for a refund or store credit will be processed within 3-4 business days. You will be notified via email once your return has been processed.